Great to hear that the parcel arrived so quickly. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Footasylum exchanges are only available in the UK. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Got them cheaper than any other website. Verification can help ensure real people write reviews about real companies. Thank you for super quick delivery too :))", "I was assured me order would be amended when I requested to cancel it however this was not the case and now I\u2019ve to wait even longer for a refund and have to pay to return the item which apparently I will be refunded for however based on previous correspondence I won\u2019t hold my breath won\u2019t be ordering again". In just a few steps, we'll have it sorted. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Strengthen your review by uploading photos & videos. Perfect from start to finish. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. This time, however, when I ordered, their courier choice was Yodel. Still over 300 down! Useless. You can find her work across numerous sites, including Wedding Ideas Magazine, Health & Wellbeing, The Bristol Post, Fashion & Style Directory and more. Check out what 59,340 people have written so far, and share your own experience. Would not recommend. Companies can ask for reviews via automatic invitations. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! This is the last thing I buy from footasylum from here on. This will need to be done within 20-30 minutes of ordering. T3 is part of Future US Inc, an international media group and leading digital publisher. Next time it will be JD SPORTS for my next purchase. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. We spoke to Footasylum's senior leaders . 10/10 will not be using footasylum again. Wow! Price was unbelievable for what I got! * One or more of these files was not uploaded due to an invalid file type. Take care!Thanks,Rebekah. Head to the Footasylum website, do your shopping, add everything to your basket and head to checkout. Return an item in items Tracking evidenced missing item after it confirmed i had dropped in locker but i havent been contacted by footasylum, or had my refund Live chat takes a long time and is disjointed getting an actual person to speak . Why have i been rejected for my return as the item was faulty? Rolling eyes, rude attitude. Delivery to Australia was super cheap and very very fast! - Anonymous. Price was unbelievable for what I got! Ordered it on Monday and it was delivered on Tuesday. She got the problem sorted in minutes. For example, Footasylum has cleverly put together All Black Footwear and All White Trainers collections. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. There was a problem. Been trying via live chat, what's app and calling HQ. - Rebecca Jones, posted 1 year ago Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. And would recommend to all my friends amd family. Email never arrived so ended up going to a store on crutches to get a refund. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. Difficult, posted 2 weeks ago 10% off at Footasylum on first orders with this promo code. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. From the comfiest mattresses to what strange things you can cook in an air fryer, Beth covers sleep, yoga, smart home, coffee machines, grooming tools, fragrances, gardening and much more. Returns and Exchanges Taken a risk with your gift this year, or not sure on their size? Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. Totally amazing service cannot fault. Suggested companies are based on peoples browsing tendencies. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Tried to send Crocs back as they didnt fit my daughter. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. The lines are open from08:30 - 19:00. Find out how we combat fake reviews.
Frasers Group reportedly offers to buy Footasylum Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. To start a return, fill out the returns form that came with your order and follow the instructions on the form. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. They also offer a WhatsApp device but it doesnt work. Get FREE UK delivery on all orders over 60 and FREE UK returns. A simple full refund is all I wanted from the first time I was messed around!! One star as there is no 0 stars. 10/10 will not be using footasylum again. Great sale and super quick on delivery. Footasylum Reviews | Read Customer Service Reviews of www.footasylum.com Shopping & Fashion Clothing & Underwear Shoe shop Footasylum Footasylum Reviews 59,844 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review Reviews 4.0 59,844 total 6% 3% 3% 1-star 17% Filter Sort: Most relevant EM Elena Mocanu 3 reviews GB Returning faulty goods to footasylum 29 February 2020 at 8:02PM in Scotland Docherty Forumite 1 Post I checked foot asylum website yesterday 're returns without receipt and paying with cash and it said you could return goods if you knew price paid so they could check. 1. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Giving one star so I can leave this review. They were dispatched quickly and delivered within a few days to Northern Ireland. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Was looking everywhere but at her customers. Claim your profile to access Trustpilots free business tools and connect with customers. Over 90 off RRP. I have worked in retail for over 15 years. 2023 Trustpilot, Inc. All rights reserved. We also ensure all reviews are published without moderation. 3. The Footasylum app puts every store at your fingertips.-Footasylum UNLCKD Loyalty, but not as you know it. Next time it will be JD SPORTS for my next purchase. Happy from start to finish! Would you like to add a photos or videos? Which are the instant chat and the WhatsApp!! Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. I have worked in retail for over 15 years. We use dedicated people and clever technology to safeguard our platform. They have scribbled size 7 on it. 1996 Retro Nuptse Jacket. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. We use dedicated people and clever technology to safeguard our platform.
How does Footasylum deliver? - Reviews Email and text communication was prompt and efficient. It's great to hear you are happy with the coat and that the delivery was so quick. Once cleared, your points will turn into money off any future purchases. Here are 8 tips for writing great reviews. Hey MattThanks for taking the time to leave us a review. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Avoid this store at all costs.
Footasylum discount codes - 60% OFF for February 2023 | T3 Create a Return International Returns For all international returns outside of the UK, please visit our dedicated international returns page. Since Footasylum doesn't have a customer service number I had to text them. There are many Footasylum stores across the UK, just head to the store locator (opens in new tab) page, enter your location and you'll find your nearest Footasylum shop. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Bought a pair of Boss trainers at the end of November 2022. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. . My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Not one of them seemed interested AT ALL.Firstly, to find someone for helpstaff were just huddled in a corner having a good gossip and moan. I would definitely recommend and will be a returning customer. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Will not use again. Hey Karl!Thanks for taking the time to leave us a review. Received 2 small refunds for I don't know what! I brought some trainers and returned them just before the 28 day period which was allowed for returns. That is great news about the fast delivery.We hope to see you again very soon. Free return by our courier service. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Check out what 59,467 people have written so far, and share your own experience. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. Beth is Home Editor for T3, looking after style, living and wellness.
Unable to get in touch with anyone from customer service to resolve issue. Did have returns but again no problems, straight forward and quick refund. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Email and text communication was prompt and efficient.
footasylum returns faulty No greeting, no please, no thank you. Was told that neither was possible because I didnt return them in the original shoe box! Can I return my online order to one of your stores. We use dedicated people and clever technology to safeguard our platform. Useless. Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. Replies to negative reviews in < 24 hours. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Extremely moody.I've never seen such self absorbed people. Bought a pair of Boss trainers at the end of November 2022. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! They all fit perfectly. As a third-party retailer, you can find cheap prices on top brands in the Footasylum sale and outlet sections. Unable to get in touch with anyone from customer service to resolve issue. Having always been passionate about writing, shes written for websites, newspapers and magazines on a variety of topics, from jewellery and culture, to food and telecoms.
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