Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. I've had rental car companies put holds of $300-$500 on my credit card. Holland America Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. Most evenings smart casual attire is appropriate. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. :D. I understand that. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. With this in mind, the following emergency phone numbers are available for your use. There are two or more people in the cabin, then the charge will be significantly higher than $13 per cabin would be. No. All mail is subject to local postal office procedures and rates in the port mailed. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. As we mark this historic milestone, we want to extend our gratitude to you for an incredible 150 years of continuous support sharing the tradition of travel. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. On the last night of your cruise you will need to place your baggage outside your stateroom before you retire. It's not a charge, it's just a hold. of your seating request will be listed on your Cruise Contract. (Remember that checked baggage might not be accessible at all times.) We will acceptU.S. travelers checks. The rate is US$16.00 per minute and billing begins at the time specified. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. Started August 27, 2021, By Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. Hope it works out for you. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. Also, you will need your ship card when you disembark. Safety: For 140 years, the safety and security of our guests has been our highest priority. And we usually spend at least $300-$400 on pictures alone, and several excursions and spa. During the voyage, a safe to store your valuables and important documents is available in your stateroom. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. CC Help Jenn The only exception is cash for gambling. This means that, in addition to paying for the cruise, airfare, excursions and incidentals, you also have to budget for that extra $1,200 or at least to not be available to you during that time. railings, buttons, door handles, countertops, faucets, etc. Ship Identification Card: Upon completion of check-in you will receive a ship identification card. Holland America Line does not recommend storing medication in any mini-bar. Holland America Line has announced that its running a special offer for members of the United States military. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Ships Registry: The Netherlands. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. Onboard Credit is spending money for you to use to purchase products or services while onboard. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. A customary fee will be charged for services and medications dispensed. Other exclusions and terms may apply; void where prohibited. You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! If all three are on the same account, it will be credited to that account. Limitations apply. While every effort is made to assist guests, we are unable to provide crew members who can spend all or most of their time working witha single guest in order to address ongoing special needs. Started August 27, 2021, By In many countries, you can also use your ATM card to obtain local currency. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. Avalon Waterways Azamara Carnival Cruise Lines Celebrity Cruises Costa Cruises Cunard Disney Cruise Line Explora Journeys Holland America MSC Cruises Norwegian Cruise Line Oceania Cruises Princess Regent Seven Seas Up to $1,500 On Board Credit. Some clearances will require face to face inspections, details will be communicated to you onboard. Cash Advance: Cash advances are available at the Guest Services. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. And it cant be redeemed for cash. Every charge against your room bill, including the hotel service, can have your OBC used on it. (Required for kids and tweens ages 3 12). Package excludes purchases made in The Shops, from the mini-bar, or through 24-hour room service and beverages on Half Moon Cay. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. If you choose, you may settle your account on board with cash, and some folks also choose to use a debit card. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Onboard Credit: Depending on stateroom category, guests receive up to $150 onboard credit per person that can be used for a variety of amenities, including specialty Elite Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at US$15 or less and beverage service charges. However, effective on voyages commencing July 1. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. However, please note that additional charges will apply and that not all medications are available in all countries or ports of call. In our case, we always take the refund in cash to avoid losses due to currency conversion. to sail. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. Be certain to bring along a record of all your vaccinations. Personal checks are not accepted on board. Shops On Board: A world-class shopping experience is just steps away. You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. I didnt know how we would spend the OBC I had. Every charge against your room bill, including the hotel service, can have your OBC used on it. The only exception is cash for gambling. Cash deposits can be made on the last day of the cruise. You may order hot water from our complimentary In-Room Dining service 24 hours a day. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. I just finished filling out our documentation for our cruise on the Zuiderdam on Sept 4, and was shocked to find out that HA puts a $420 per person hold on your credit card, and it doesn't matter whether that person has approval to purchase on their card. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. To celebrate Holland We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. Customs officials will not be available at the ship during check-in to register valuables. Flexible Open Dining: Open dining times are 5:15pm to 9:00pm. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Alaska Bonus Offers: Eligible Alaska cruises to and/or from Vancouver, Glacier Bay cruises and cruisetours (excludes cruisetour Y3-Y6) booked October 14, 2022, through November 15, 2022, receive one (1) Shore Excursion credit redeemable for a White Pass Summit Scenic Railroad shore excursion per person per booking. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the efforts of a wide variety of crewmembers who contribute to the experiences of all our guests. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. Have It All Early Booking Bonus | Holland America Line. U.S. port and ending it in a different U.S. port. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. You do not need to include any suffixes on your airline ticket. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. Just to confirm-- we can use OBC for the daily service charge? Led by a team of world-class celebrity chefs, go on a culinary journey on any of our ships. Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. I appreciate the info above, being relatively new to HAL. Rest assured that your passport will be fully secured by our staff. (only hypothetical of course she will get new earrings). Shorts, pool and beachwear, distressed jeans and tank tops are not permitted in table service restaurants. I'm going to have to remember that I have a $2500 hold on my card. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18.
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