SAN FRANCISCO, Feb. 3, 2021 /PRNewswire/ -- Mary Alexander & Associates filed a class action lawsuit in federal court in San Francisco on behalf of thousands of Californians against Bank. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletterhere. My health is suffering as they do nothing! Furthermore, Mosson points to Bank of America failing to uphold its liability guarantee by leaving him without any money during the ordeal. Went through claims, said take 45 days! It also claims the bank failed to reimburse victims as required by the EDD contract, and left them on hold for hours as they tried to file claims. The injunction compels Bank of America to unfreeze accounts and reopen investigations into stolen benefits issued on prepaid bank debit cards in a fraud epidemic first exposed last fall by KPIX 5. I sat there with my mouth opened In shock I couldnt believe how nice and accommodating to her. Now I cant put gas in my car or pay rent.. no one seems to be able to give me any help. I then received a email from boa on 3/26 saying my profile had been updated. Same frustration here on Tuesday April 2 went to buy some groceries and card was declined. I tried to make three transactions and they were declined. The lady from the claim department told me that probably someone from Las Vegas hacked my account just because I told her I went there. I go on the Edd site, and fix it because it must have been a random glitch when doing my new claim. I have a similar story..I went to bofa on Feb 1 to take out 1k when the ATM said insufficient funds..so thinking there was a mistake..I tried again only to find that indeed 1k was gone..I immediately went in to the bank to complain but was told I had to call the number on the card..I called explained what happened they reassured me It would be handle but my account would be locked for protection until I receive my new card in 3 days..received my new card but to my surprise it was lock and would take over almost to months to get my remaining funds released but with out my 1k being put back..so when I called on March 23rd I was informed that my case was closed on Feb 2..one day after I filed my original claim..so all the times I talked with the representative they was lying to me claiming that they were working on my claim but wasnt..so I had to have them reopen my claim again and wait for them to replace my money..on April 13 I still didnt hear from them so I called and they filed a hardship..to weeks later still no money..now today April 26 once again filed another hardship..Im like why would I have to file a hardship to get my own money..basically the same run around. This is ridiculousI need my money in a bad way and BOFA nor EDD seems to care at all. I recieved my new card and tried to activate it but the whole account is now closed. They said 10 business days for the credit while they investigated. The complaint lists a number of ways in which it says the bank is failing to provide an adequate response to the fraud: not answering the customer service phone lines it advises EDD cardholders to call; opening claims and then closing them so soon thereafter such that a full review could not have been done; crediting funds to EDD accounts and then later reversing those without notice to the EDD cardholder; failing to extend provisional credit to EDD cardholders as required by law; and freezing EDD accounts unaffected by fraud.. July 21, 2021. The named plaintiff in that case reports $400 was stolen from her unemployment benefit account. Corrado Rizzi is the Senior Managing Editor of ClassAction.org. They are treating hard working Americans like criminals and without sympathy. According to the suit, the bank has yet to reimburse the withdrawals or unfreeze the plaintiffs account, leaving her without access to $21,000 EDD has since deposited into her account. Yes I too have been a victim of fraud. After I left the Bank of America Center I came home and was on the phone for an additional hour and a half with a lady who said that she could reset my card reset everything and it would all be okay an hour later she told me I should receive a new debit card in the mail so now Im without a debit card and I asked her about the zelle transfers I said thats not card related is account number related so it should work right? in January 2021, alleging that the Bank breached its exclusive contract with the California Employment Development Department (EDD) and violated the rights of thousands of California benefits recipients. Rampant fraud led Bank of America to freeze approximately 350,000 unemployment accounts beginning in October, according to this new class action lawsuit. Well do it now! During that time I was not only out the fraudulent charges ($300.) I just used it for gas. I would love to know how I can participate in this Class Action suit. I have spent hundreds of hours on hold with EDD, and Bank of America .each pointing the finger at the other because of this Unemployment mess I found myself at 60 years old Homeless living in my card with 2 cats since November I am now sick from sleeping in the cold and have literally list everything. I had moneys in there from my unemployment and continue to certify every week. They dont care, its quit obvious there is some fraud internally in BofA there are to many people being frauded through these EDD cards. After reading these comments from other people that went through it banking. According to the lawsuit, California residents receiving benefits from the states Employment Development Department (EDD) are each provided with a Bank of America-issued debit card through which they can access the funds. I went to withdraw my funds and the money was gone. All Rights Reserved. I want to be able to access my future benefits. I opened a claim the following day first thing when they opened and reported all the unathorized charges. . My account showed out of state/unathorized transactions that had occured just hours before. RELATED: California unemployment: EDD freezes pay for thousands of workers on New Year's Day. I have filed a police report. After filing an online police report in my city where the theft occured, categorized as Identity Theft, I got a temporary number from the police then the next week I received the email approval notice from the police and gave me an official copy of my initial report with a new case number. On February 21, 2021, 1 had $983 stolen off my EDD debit card when I went to buy groceries at a Lucky supermarket. On September 8, 2020 I received a letter dated September 3, 2020 informing me that the credit was made permanent. This breaches Bank of Americas policy which promises to provide products that are safe to use, Mosson alleges in the complaint. And when I asked about when was the call made about the fudge name reports or the name of person who called in you guys can give me no f****** answer you know why they couldnt give me no f****** answer because I am the f****** primary holder of my f****** account. My BOA EDD debit card was hacked in Sept. 2020. Then they froze my account and still cant get my money. i found out last week that the funds i have in my b of a edd account are gone. Please add me to your list. Nobody knew why my purchases were being denied. I called them and they told me they had no record of any claim for fraud. A new federal lawsuit takes aim at Bank of America for failing to secure the unemployment debit cards of thousands of Californians, part of a chaotic response to record jobless claims that has made the state Employment Development Department the target of widespread fraud. EDD benefits recipient with a Bank of America EDD prepaid debit card (an "EDD cardholder") who went to use their card only to discover that all the money in their Bank of America EDD account ("EDD account")oftentimes, the only money that they had to survivewas suddenly gone. The backlog and processing of unemployment claims continue to frustrate people who need it most. This field is for validation purposes and should be left unchanged. The suit alleges the bank violated the California Consumer Privacy Act, the Unfair Competition Law, parts of the Electronic Funds Transfer Act, along with breach of contract with the EDD. Please add me to this lawsuit as well. I did not realize the problem was this extensive. BOA IS JUST AS BAD AS THE THIEVES TAKING THE MONEY. They closed the initial claim the day that they froze my account so I suppose they closed it the same day that they opened it when I reported the fraud. Rather than contact customers directly, the lawsuit scathes, Bank of America publicly misrepresented the Zelle service malfunction as a mere delay in posting transactions made from January 14 through 17. I lost about $35,000 to them and they denied all my withdrawal request, and gave me all sort of filty request. The lawsuit alleges that widespread fraud affecting EDD debit cards as thousands of Californians were out of work during the coronavirus pandemic was rooted in Bank of America's failure to properly secure the debit cards with an "EMV" chip. So I called again to verify my identity, so whatever freeze could be removed. On April 6, 2021, another class action lawsuit was lodged against Bank of America in California federal court claiming a consumer could not access her unemployment benefits through the bank. Bank of America, NA Early Warning Services, LLC, New to ClassAction.org? After I had been assured by Bank of America my credit was permanent, they took it upon themselves to deduct their credit back from my account, with no warning or explanation. I was told then to file a claim with their fraud department. Right now thousands of claims are not being processed by Bank of America," said Danitz. Why waste our time opening claims if they just are gonna close them. The same thing happened to me on April 26th! I then checked the mobile app and all of my unemployment money was there but it showed the first attempt to purchase something was declined. Again and again and again. This exact thing has happened to me! Get browser notifications for breaking news, live events, and exclusive reporting. Five recent and notable lawsuits against Bank of America: Bank of America Class Action Lawsuit for Alleged Involvement in Ponzi Scheme According to the Rochester Beacon, a federal judge in a class action lawsuit against Bank of America has ruled that Bank of America was not complicit in a Ponzi type scheme: And just like you burn a CD thats exactly what these machines do ! I used it at a couple places tried to get cash back from card it was declined. Im now dealing with the same thing I live in Longview North Carolina I dropped unemployment I had some money stolen from my account which equaled up to about $800 they have granted me the $714.65 back told me that it would be put back on my card I never got the credits I still havent got the credits as of today and no one can tell me why or when I will get them I would like to know what I need to do to get some help with this can someone please reach out to me thank you! And was told two step begin side of a branch with two forms of ID. Car payment bounced; insurance payment bounced. I waited literally 15 months for the EDD to finally approve my claim. Bank of America closed my account so now I cannot view passed bank statements. Three months in a row funds where transfered with out my approval with Despite the security concerns associated with magnetic-stripe technology, Bank of America allegedly failed to include far more secure EMV chips on EDD debit cards, which the case claims are the only cards issued by the bank without such technology. Then I got a letter from them in Feb that stated to call a number to get account reopened, when I called they had no idea of any letter stating that, denied it, told me it was wrong, or I misread it. I had to go 2 months without any income. Bullshit!! She says oh yeah zelle work go ahead and try it and I said are you sure it wont set off red flags and Im sending money to myself on another account and she said no it will not. They told me they activated the card and transferred me to another automated system to reset my PIN number. No sh*t!!! same here.,.BofA today said it was pulled from a wells Fargo ATM. Please add me. Take a look at more stories and videos by Michael Finney and 7 On Your Side. I have been going through living hell because of this please help me, Acct closed since 1/23/21 after I opened claim and reported stolen funds boa called edd Edd closed card 1/25/21 I verified on 1/28/21 sent release of fund form boa sent 4 freeze tracker account still closed as of 3/9/21 no help either side. This most recently filed class action lawsuit claims that Bank of America used antiquated technology for unemployment benefit recipients. Another proposed class action has been filed against Bank of America over its alleged failure to protect the security of debit cards issued to California unemployment benefits recipients. TIA. I guess it just doesnt matter because Im sure in the eyes of the uppers at the banks I am just simply a sheep. I am losing everythingthing I own so fast its terrifying. still not resolved after November 02 2020. The suits claimed that the bank charged excessive fees for overdrawn accounts and imposed overdraft fees, which are not allowed. If you have questions about the Bank of America debit card . I was taken for over a thousand dollars in February 2021. I cant even certify for another 2 months!!! A proposed class action alleges a service malfunction on January 18, 2023 caused a number of Zelle money transfers to be unexpectedly reversed for some BoA customers. I advised its an open and shut case as I didnt rob my own card, and so they can prosecute whoever did and Id be happy to testify. I called to get a payment stopped while it was still pending and was told it was on me to get ahold of the business to get it refunded. Bank of America EDD Funds Fraud and Lack of Response Complaint, Unauthorized Credit or Debit Card Charges. On May.19,2021 I received a text message saying I only had 12.00 in my account. Same happened yesterday they got me for$1600.00i. After a month, when I contacted them they said oops! I sent in 5 different shades of my ID and then they tell me they dont offer provisional credit on reopened claims they only do that for the initial claim. ", Kenny Choi contributed to this story.5203835, First published on January 15, 2021 / 5:36 PM. This is to follow up on my post on March 24, 2021. I have been waiting since September 2020. I called them back and they said that they need to reopen the investigation and could take up to 45 days to resolve. This card was physically in my possession the entire time, how was someone else using it at an ATM out of state? "As soon as I told her, 'There's fraud on my card,' she said 'I'm unable to help you,'" said Jennifer Yick, a San Francisco resident who is a plaintiff in the case. Bottom line is that i get punish for what happened even though it was their fault due to their incompetent security. I know its BOAs fault and they do not want to fix the problems. Ive researched tonight. While EDD is still holding onto my money. So I filed a claim and they said, 'Your claim is closed.' I still havent received my money. Brian Danitz is leading a class action lawsuit against Bank of America, representing thousands of Californians who were victims of fraud after scammers targeted the EDD. I received a new card but it took me all day to activitate as they said they couldnt verify my ID. I have been declined at Walmart two separate occasions. Bank of America claims to have a Zero Liability policy in such situations, but the complaint says it does not appear to be applying it to the victims of the theft. "As a result, thousands have lost their only lifeline due to fraudulent transactions and hacked accounts.". Before commenting, please review our comment policy. I freaked out call Bank of America notify them of this and then the agent told me to file a police report that it would help. This field is for validation purposes and should be left unchanged. I spent several days making numerous back-and-forth calls between Bank of America and EDD, both of them telling me that the problem was the others fault and that they could not find any problem with my account on their end. I called B of A back and said I have never been able to take more than $500 out in a day as it exceeds my maximum daily limit so how could aa thief? Theres NO WAY! So after I called BofA Prepaid EED a few more times, the manager said to file a police report. Ive received new cards, new accounts and the money gets taken out the moment its deposited. Sheriff's Office Releases Harrowing Body Camera Footage From VTA Massacre, Public File for KBCW-TV / KBCW 44 Cable 12. Ill join a class action suit against greedy Bank of America any day of the week, just tell me where to sign, I was hacked and found 3 atm withdrawals that I did not make. So I gave up. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. Currently having the same issue I never did resolve anything in this situation. I called Bank of America and they told me that they close my account and they couldnt tell me specifically why. When next you want to be involved in any online investment, always endeavor to make proper research about the company and check online reviews on dependable platforms. PLEASE HELP ME. Just sorrylets see what happens with the claim. Rebecca Quirin. I told them, I have no money. When I spoke to the B of A agent she said $780..00 had been withdrawn from my account with a card and pin early in the morning. Moreover, the suit alleges, the bank reversed credits to unemployment recipients accounts that it had previously granted, causing the accounts to fall into a negative balance and preventing the individuals from accessing any of their funds. It barely got unfroze march 31 2021. This person literally changed everything and I received NO notice. This some how enabled them to make into the hackers acct., she was extremely rude and told ne there was nothing BofA can do. I have a Bank of America Unemployment Benefit Card. I received a replacement card in the mail yesterday and could not activate it through their automated system so I called them. How safe is your neighborhood? the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. com, i, invested $126000 and made profits of $210000 but when i tried to, withdraw they contacted me and said i had to pay a withdrawal tax to the, an extra $48000 which i paid though it doesnt make any, sense, then another account manager with the name Elias contacted me and, asked me to pay more and when i refused they flagged my account and, later and all my efforts to contact their customer service proved, abortive. Every claims rep says there is no time limit to when ill get my money back i just have to wait! You didnt give me a debit card with a chip on for security purposes. Nothing has helped nor worked. The Oakland resident noticed unauthorized charges on his account in December and called Bank of Americas customer service to report the fraudulent charges, according to the complaint. I had money stolen off my card and Bank of America and EDD are doing nothing about it. Contact the law firm representing the case to join. By Jonathan Stempel. They sent me another card and that card was closed. This browser does not support PDFs. I havent been paid in months. If you do not wish us to contact them, please let us know right away, as it will affect our ability to work on your case. Hi Im in Las Vegas Nevada and the same is going on here. She called me back and said she had someone on the line that knew exactly what the issue was and was going to help me. This happened to me today. I reported it to boa. In addition the claim was incomplete so I had to make sure all the information was included for a second claim. #4 Yes this happened to me. The change by the EDD was spurred by a recent lawsuit with the Center for Workers' Rights that included the new claimant payment policy as part of its settlement. Never responded to my claims a total of 4800 I would like to join the class actionlaw suit. The lawsuit claims Bank of America failed to follow industry security standards and issued "outdated, fraud . I called b of a and they put a freeze tracker as they call it. I am out the money ann broke , they never asked me to do a police report just make a fraudulent claim and wait up to 90 days ! Now our identities are out in cyberspace, our credit is ruined, we have no money to pay bills, and we cant even get a loan for a penny! I am so frustrated with Bank of America. I have done what was requested of me and feel that my funds are of no importance to them and have had no success in getting an honest answer when earnestly requesting one. The complaint alleges, Day after day, there are new reports of yet another EDD benefits recipient with a Bank of America EDD prepaid debit card who went to use their card only to discover that all the money in their Bank of America EDD accountoftentimes, the only money that they had to survivewas suddenly gone.. I never heard anything from the bank. I have called them hundreds of times and have spent hours on the phone even put them on a phone conference with edd to price Im all cleared and still nothing. per week! They say they will call me back and never do. Dealing with the same problem. I worked for butt off my whole life. App users: For a better experience, click here to view the full map in a new window, A look at the best video roundup of snow falling across California, Has CA hit the all-time state snow record? They took $1000 out of my account. "Bank of America should allow people to have their claims heard. I spent hours what turned into days on the phone trying to reach BOA. 2023 CBS Broadcasting Inc. All Rights Reserved. Please send me information on how I may join this law suite. I had deposit of 19030 into my account then my statement said 19015 was spent but thats not true I can prove with all my transactions that only 15000 was spent and bank of America says they dont know where my money is and nothing they can do about it.
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