My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. If you call for help you don't get it. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. General Practitioner; Dr Ian Anderson General Practitioner; Dr Richard Woodhams General Practitioner; Dr Elizabeth Watson Staff Gps; Opening times. Sarah, Management Team. Sarah, Management Team, by Christopher - Posted on 14 January 2022. Data showed that the service had reduced the number of referrals into secondary care mental health services. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! Saxonbrook Medical | 24 followers on LinkedIn. So let's hope its not cancer. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. SUSSEX residents can begin getting the Coronavirus vaccine as early as this afternoon, as part of the latest stage of the biggest vaccination programme in NHS history, it has been revealed. The last inspection date here was 17th March 2020 The provider was aware of the requirements of the duty of candour. Ask a Nurse Saxonbrook Management Team. Graham C. 4 February 2019, 8:31 pm Disgusting service yet again from The doctors . What is happening? We carried out an announced comprehensive inspection at Saxonbrook Medical on 15 March 2016. review titled Practice playing Russian Roulette with peoples health! This is a local network including the Gossops Green, Bewbush and Coachmans GP Surgeries. Promoted placement and improved company listing. Cross Keys House I would also like to apologise for the service received when calling to the Practice. Customers search for services online and find Nicelocal, They choose the company with the richest profile, They make a call and book a service with that company, Freight & cargo shipping and transportation, Heating and water supply and sewerage systems. GP. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Advise you left a review and was asked to contact to speak to a member of the management team about it. Improvements had been made to the reporting and recording of significant events and there was evidence of discussion and learning with staff. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. I am pleased to hear that you have had a positive experience with the Practice. Job summary. Care Quality Commision Clinical Commissioning Group Contact Us Home Visits How To Prepare For Your Consultation Language Assistance Opening Hours Policies and Procedures Training Practice Vacancies Cross Keys House Click the title bar on any of the report introductions below to read the full entry. 92.42% had confidence, of 186 respondents. There is a health visitor attached to Saxonbrook Medical at Maidenbower and Northgate surgeries: Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. saxonbrook medical staffquincy ma police lateral transfer. I am pleased to hear that the service you have received all round has been positive. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. We are fed up chasing back and forth to get these things sorted. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. However, this isn't the problem. The protesters marched from the Regional Health Department headquarters to Puerta del Sol chanting slogans such as "Ayuso (President of the Community of Madrid) and Escudero only think about money." "We are protesting because we . Popular pages. We will use a cookie to save your choice. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. We would like to look into this for you and get it resolved asap. Sarah, Management Team. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. Due to the increase of minor illness, Strep A, Scarlet fever and staff illness unfortunately demand is very high, please bare with us when trying to get an appointment. We've put some small files called cookies on your device to make our site work. 69.0% vaccinated, of 1430 eligible people. Letter from the Chief Inspector of General. That is just two of several things that have gone awry recently. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Analytical cookies send information to Google Analytics. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment.
Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Contact phone: 01403 330 320. Can this really be good for patients!!! review titled Impossible to get appointments, review titled Great HRT knowledge and support. I have passed your feedback onto our team who will be really pleased to hear this. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Report review titled Very grateful as unsuitable. Another distinguishable example is the following from Fullscript. Saxonbrook Medical Surgery Self Help Coughs, backaches, flu and other minor illnesses. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Advise you left a review and was asked to contact to speak to a member of the management team about it. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Results from the national GP patient survey showed patients were treated with compassion, dignity and respect although results for patients feeling involved in their care and decisions about their treatment were lower than the national average. Patient reviews of Saxonbrook Medical Centre - Page . My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. Alternatively you can pop into one of our receptions. They were rated as good in caring. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. Crawley Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules.
This GP surgery is not currently accepting new patients. 14 Haslett Avenue West Crawley West Sussex.
Please find more information on our practice in our Patient information leaflet. . The low-stress way to find your next part-time job opportunity is on SimplyHired. As this is an anonymous platform I am unable to contact you. Drop your competitors from your business page. Report as unsuitable excellent staff out of 5 by Lyn - Posted on 16 February 2022 However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. It reminds the audience how important vitamin C is for their immunity creatively. Ask Reception.
chop shop cars where are they now; trail king tag trailers for sale; saxonbrook medical staff . Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. That is just two of several things that have gone awry recently. Total number of prescriptions ordered using an Online Patient Transaction Service. Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. We are fed up chasing back and forth to get these things sorted. Crawley West Sussex The Doctor that has looked after my Mother has an understanding manner of her age and independence My Mother has been seen in person and care excellent
Report review titled Practice playing Russian Roulette with peoples health!
but no good, cant even get the online requst answered prop was told to submit it again - why? I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. However I understand that on this occasion this has not been the case for your husband and this is something we would like to like to look into urgently for you. Someone needs to reviwe the whole thing & start again. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. Saxonbrook Medical - Information about the doctors surgery opening hours, appointments, online. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. The practice proactively sought feedback from staff and patients, which it acted on. 26 March 2021. I needed help today and was called back in no time and medication issued. | Saxonbrook Medical is a company based out . All 3 GPs have been outstanding with their knowledge, understanding, patience and support. Report review titled Dissatisfied as unsuitable. They dealt with the situation and treated my son in a timely fashion which was . Ask Reception. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. Information about services and how to complain was available. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. Clinical audits were undertaken and we saw evidence that some of these were full cycle. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. This email design is easy to digest and very attractive. FCPs can assess, diagnose, treat and manage musculoskeletal (MSK) problems and discharge a person without a medical referral. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. These roles include: Clinical Pharmacists work as part of the multidisciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . but no good, cant even get the online requst answered prop was told to submit it again - why? 43.1% vaccinated, of 1391 eligible people. Get the latest business insights from Dun & Bradstreet. Ask the Practice Please do not send any patient information to this email address. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment. An exciting opportunity for an enthusiastic GP to join our town practice on a full or part time basis. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments.
Diabetes - Managing Blood Glucose Level (HbA1c). Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . 14 Haslett Avenue West We've put some small files called cookies on your device to make our site work. Consult your healthcare provider! It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. 2nd Place Platform Presentation at the University Of Leeds Faculty Of Biological Sciences Postgraduate Symposium awarded to Mr. Tim Hardy for research completed with Dr. Taylor. Ask a Nurse Clearly need more staff to answer phones as I have been stuck in queue at number3 for last half hour. I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. Menu
removal of moles and skin lesions) - provided in-house, items per standardised prescribing unit (see definition). I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? Those working in these roles within a network can be accessed through direct referral by staff in GP Practices. There was an open and transparent approach to safety and a system in place for reporting and recording significant events. Saxonbrook Medical Northgate Surgery. phone . yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best.
Crawley RH10 7QH Exception reporting was higher than average in some areas. 82.32% with recommended measurement, out of 2,036 patients. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. However, this, Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Saxonbrook Medical Centre is a GP/Doctors practice in Crawley. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Centre. If you need help, call the practice. Login Register . It is very important to us that we get this sorted for you. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. Patients and staff we spoke with said improvements had been made in accessing appointments with the newly developed call and triage system. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. I am sorry to hear you had a poor experience with us. Cross Keys House. as unsuitable. Before you make your choice you can read more about our cookie policy. Saxonbrook Medical | Crawley Appointments Consult a clinician, routine appointments, sick notes and more. Sarah, Management Team. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. Let us know your preference. We hope we can get this rectified for you soon.
Closed for Training 10th November 2021 Both surgeries will close at 12:30 today for staff training. 4. I am sorry to hear that you have been having trouble getting an appointment for a medication review. Cross Keys House Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . Flu vaccinations - Aged 65 and over group. I am pleased to hear that you have had a positive experience with the Practice. However, records relating to induction were not always evident or complete. removal of moles and skin lesions) - provided in-house, Care Quality Commission Inspection Ratings, Flu vaccinations - Aged 65 and over group. RH10 1HS However, this isn't the problem. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. We have a district nurse team attached to Saxonbrook Medical. Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. Crawley The NFLPA's report card added that the Chiefs' training and medical facilities are also outdated . Thank you, Saxonbrook Medical. Secrets pursuant to Health & Safety Code 32106; Report of Medical Staff and Quality Assurance Committee, Health & Safety Code section 32155; Conference with Legal Counsel regarding Anticipated Litigation pursuant to Government Code section 54956.9(d)(2); and consideration of closed session Minutes: December 14, and 19, 2022. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. RH10 7QH Will have to go to a walk in center! Continue to work to improve patient outcomes (QOF) within the practice. Saxonbrook Medical Centre has not yet replied. The practice has introduced a new system where you have to make an appointment online. Crawley RH10 9XA, Betts Way, Freedom Works, 1st Floor, Astral Towers. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. Saxonbrook Medical Surgery Practice Information Please find more information on our practice in our Patient information leaflet. as unsuitable. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. Can this really be good for patients!!! See salaries, compare reviews, easily apply, and get hired. Staff told us that communication had improved and they felt involved in the development of the practice. Kind Regards, Saxonbrook Medical Team. its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. This is a rediculas system based on luck. We are a large 26,000 patient practice with 19 GP's, 3 ANPs, 2 clinical pharmacist, a paramedic, a large supportive nursing and. Afternoon Christopher. 811 were here. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Someone needs to reviwe the whole thing & start again. Your post in anonymous so I am unable to contact you directly. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. They are able to process UK-based data through NHS-approved encrypted channels and use only NHS-approved software in their tasks. I have passed your feedback to the team who will be delighted to hear it. As part of this agreement, additional team members have been recruited to be shared between the network practices. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. Saxonbrook Medical is managed by Saxonbrook Medical. Saxonbrook Management Team. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. I have shared this feedback with the team who will be very happy to hear this. From South Terminal, Crawley 51 min From University Of Brighton - Falmer Campus, Brighton And Hove 136 min From Gatwick Airport, Crawley 49 min From Ikea, Croydon 171 min review titled Practice playing Russian Roulette with peoples health! We would also like to use analytical cookies to understand how our site is used and improve user experience. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. So let's hope its not cancer. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Ask the Practice Care Coordinators work with GPs and other primary care professionals within the network to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. PRESS RELEASE: 26th March 2021. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. We will reopen 11th November at 08:00. You can contact this general practice using the phone number 01293 450400. Kind Regards, Sarah. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. West Sussex
Midwives from East Surrey Hospital hold weekly antenatal clinics at the surgery. Sarah, Management Team. 62.12% detected by practice, out of 66 new diagnoses. I visited the surgery to see a Doctor and wore my mask as asked to but in the waiting room was a, Although the surgery is very stretched due to demands on the service, I have always found the staff, Called to get an appointment for my 2 year old, everyone was so helpful and caring! Report review titled No appointment. Report review titled Practice playing Russian Roulette with peoples health! RH10 1HS What is happening? Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. I am sorry to hear that you have been having trouble getting an appointment for a medication review. To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . The practice has introduced a new system where you have to make an appointment online. As this is an anonymous platform I am unable to contact you. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. Saxonbrook Medical is a proud member of the South Crawley Primary Care Network. As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. Menu
as unsuitable. Ask a Nurse Saxonbrook Medical Surgery General Practitioners Dr Hicham Nakouzi - Male MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner) Dr Jasna Gvozdenovic - Female MD MRCGP - Qualified 1995 Belgrade (Partner) Dr Lucy Cox - Female MBCHB MRCGP DRCOG Qualified 1998 Leeds Dr Catherine Eades - Female MRCGP - Qualified 2009 University of London 37.01% were satisfied, of 186 respondents. The practice were working to make improvements and there. Map, Northgate Surgery Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Analytical cookies send information to Google Analytics. Thank you so much for taking the time to post this kind and positive review. General Practice in Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. If you call for help you don't get it. Saxonbrook Medical Centre Saxonbrook Medical Centre, Maidenbower Square, Crawley, West Sussex . 83.44% within a recommended level, out of 646 patients. Report review titled No appointment. The team will be very pleased to hear your fantastic feedback. However, they are employed by NHS West Sussex. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? I have shared this feedback with the team who will be very happy to hear this.
Your post in anonymous so I am unable to contact you directly. Improvements were made to the quality of care as a result of complaints and concerns. Kind Regards, Saxonbrook Medical Team. Before you make your choice you can read more about our cookie policy. Saxonbrook Medical: details with 62 reviews, phone number, work hours, location on map. University Of Leeds. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, Patients can view detailed coded records online, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Alternatively you can pop into one of our receptions. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. We will use a cookie to save your choice. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Maidenbower Square saxonbrook medical email . Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. I am sorry to hear you had a poor experience with us. We would also like to use analytical cookies to understand how our site is used and improve user experience.
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