Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Users verify their identity by . Scottsdale, AZ 85257. Improving Peoples Lives. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Onboarding employees has become much more efficient. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Pros. Different programs have different pay structures. Functionality Add this integration to enable authentication and provisioning capabilities. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Innovate without compromise with Customer Identity Cloud. But what good is making your own schedule if you cant get a schedule? We couldnt have done it without Openforce. You can also manage cookies in your browser settings. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Or you do, but sit & sit with few to no calls? Keith Myers, SVP Business Technology, Live Nation. I don't mind the extra training if they had compensation for it. management. The amount of paper eliminated alone was a huge benefit. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Learn more about how Liveops virtual contact center solutions can scale your business. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Assist customers with orders, questions, and returns. Password Remember me Or, sign in using: I enjoy working with LiveOps because it allows me freedom to choose my work schedule. We understand the complex nature of managing independent contractors. Copyright 2023 Liveops, Inc. All rights reserved. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Attack Protection. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Passwordless. Openforce simplifies your contractor management processes by providing a single platform solution. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Not sure which client opportunity (or opportunities!) All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The typical military family moves every two or three years. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Login to know the status of the ticket. which is why weve been helping companies like yours for over 20 years. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Once the Openforceplatform was in place, a major pressure point was released. Public Relations e-mail (press@liveops.com) Locations. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Conducting inbound/outbound customer service calls. This was a tight category! When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Login. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Press & Media. Copyright 2023 Liveops, Inc. All rights reserved. Its a huge, huge advantage for us, says Myers. Please enable it to improve your browsing experience. Copyright 2023 Okta. Earning potential. Login. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. HSA and PPO Options National and Local Networks Retirement. Want to become a Liveops agent? Build a thriving work-at-home business providing remote customer service for top brands. When I started it, my team said, Youre crazy. Learn more Tax Support Provide support to users of top tax software providers. This means you can choose when, where, and how often to work! Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Easy global collaboration. Actual earnings may vary depending on client opportunity and support required. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Hello, Liveops. As an agent with Liveops, you are a self-employed independent contractor, not an employee. The background check requires a $24.99 processing fee paid directly to our vendor. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Single Sign On. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Sign in. GROW YOUR BUSINESS We would like to show you a description here but the site won't allow us. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Health, Dental & Vision. Guide customers through the claims process. We use cookies to improve your experience on our website. Freedom. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. The freedom of an entrepreneur. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Group Linking Link Okta groups to existing groups in the application. Developer Center. Rather, you are self-employed meaning you work for yourself, or your business. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Mobile first. Earning potential. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops offers work from home in customer service and sales. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. I wish there was some type of base pay. Life doesnt always run on a schedule. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. Join Liveops Nation and experience the freedom and autonomy of being self-employed! This means you can choose when, where, and how often to work! You can also manage cookies in your browser settings. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. We use cookies to improve your experience on our website. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Are you an employee? Copyright 2023 Liveops, Inc. All rights reserved. Support staff employees are great and work hard to keep us busy and motivated. Apply now and a member of our team will work quickly to review your application and provide next steps. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. To accept cookies continue browsing as normal. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. OR Look in your activation email. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Flexibility. Sign an Independent Contractor Agreement. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . You dont have to do anything else.. Use your email address or username and password to sign into your WebCE learning center account. Find Out How & Apply . We use cookies to improve your experience on our website. Consider holiday gift experiences. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Be a superhero sales agent with great earning potential. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. This is critical, says Huckabay. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Love the flexibility of the jobs, but wish training was paid. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Liveops exists to improve people's lives, and . Work confidently with real-time chat support, tech support, business tools and professional development workshops. We didnt just evolve the remote contact center model, we revolutionized it. From professional services to documentation, all via the latest industry blogs, we've got you covered. No problem. Support. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. Pay, Vacation time, You get to work from home. Go Further; Marketplace. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Documenting details of calls and customer interactions. With Okta we're able to quickly deploy tools to new employees. Yes! But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Support. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Browse case studies, customer service tips and other helpful resources for enterprises. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Have additional questions about applying?